Reading invoices with AI: where it works and where it slips
What AI invoice reading does well, the mistakes it still makes, and the checks that keep wrong numbers out of your accounts.
Insights
Notes from the work.
Plain writing on agentic AI, commerce and research: what works, what does not, and what it costs.
Making your product catalogue readable by AI shopping agents
A practical checklist for rewriting product pages so AI shopping assistants can find, compare and recommend what you sell.
Chatbot, copilot, agent: three words businesses keep mixing up
What separates a chatbot, a copilot and an agent, what each costs you in risk, and how to tell which one a vendor is really offering.
An AI plan for a small Sri Lankan business in one page
A one-page AI plan a small business owner can fill in over an evening: one problem, one owner, one budget and one way to tell if…
What classical multi-agent systems research teaches today’s AI agents
Long before large language models, researchers studied software agents that plan, talk and share work. Here is what still applies.
The shared inbox agent: sorting, drafting and routing mail
How an agent can sort a shared mailbox, draft replies and send each message to the right person, and where a human must still decide.
Agentic commerce, explained: when the buyer sends an assistant
What changes when a software assistant shops on a customer's behalf, and the practical steps a store can take now to be ready for it.
What an AI agent actually is, and when you do not need one
A plain definition of an AI agent, how it differs from a script or a chatbot, and three signs your problem does not need one.