Cash on delivery and agents: confirming orders before the courier leaves
How an AI agent can confirm cash on delivery orders before dispatch, cut returned parcels, and hand the unclear cases to a person.
Insights
Commerce
Agentic commerce and online stores: catalogues, orders, payments and customers, with agents doing the repeated work.
WhatsApp orders without the chaos: what an agent can take over
Which parts of WhatsApp ordering an AI agent can handle reliably, which parts need a person, and how to set it up without losing the personal…
Making your product catalogue readable by AI shopping agents
A practical checklist for rewriting product pages so AI shopping assistants can find, compare and recommend what you sell.
Agentic commerce, explained: when the buyer sends an assistant
What changes when a software assistant shops on a customer's behalf, and the practical steps a store can take now to be ready for it.